DIBAL, with its registered office at C/ Astintze, 26, Derio (Vizcaya – Spain), and Tax Identification Number (CIF) G26584748, has created this Website to provide a better service to the general public; it contains information about DIBAL and the services it offers.

Access to, browsing of and use of this Website are free, provided that the user complies with the terms of this Legal Notice, current legislation, accepted standards of conduct and behaviour generally accepted on the Internet. By accessing the Website located at the domain www.dibal.com (hereinafter, the Website), or any of the pages accessible via it, the user expressly declares that they have read, understood and accepted the “Privacy Policy – Protection of Personal Data” and this “Legal Notice” for this Website. Should you not accept the terms and conditions set out in both documents, please refrain from using the Website. However, DIBAL reserves the right to restrict access to the Website for users who fail to comply with them.

Notwithstanding the fact that, in general, access to this Website is free and unrestricted, access to certain areas may be restricted to users registered as such by DIBAL. In such cases, access to and use of these areas will be governed by the specific terms and conditions which registered users must expressly accept, as well as by the contractual documents that such users have entered into with DIBAL.

Given the service we aim to provide through this Website, we endeavour to respond to all communications we receive containing requests, suggestions or any other queries raised by users of this Website. However, although we will do our utmost to provide a prompt response to such communications, we cannot guarantee this, as it will depend on the volume of enquiries received and the complexity of the issues raised. Furthermore, we cannot guarantee the functioning of the contact email address we make available online, either in terms of receiving or sending emails, as this is beyond our control. In this regard, we ask users who do not receive the required reply within a reasonable time to resend any unanswered correspondence. All information received from users of the Website will be processed in accordance with the provisions of our “Privacy Policy – Protection of Personal Data”.

Services

On this Website, DIBAL provides users with free information regarding the services provided by the company; however, it is not possible to contract the services offered directly via the Website.

The information contained on the Website is subject to possible amendments following its publication and is therefore considered provisional for all purposes; DIBAL accepts no liability for its completeness, truthfulness or accuracy. Such information is provided for indicative, guidance and estimative purposes only and shall not be binding on DIBAL in future contracts.

Consequently, users may not hold DIBAL liable in any way for any loss or damage arising from decisions made on the basis of the information provided on the Website, even if such information is incomplete or contains errors.

Intellectual and Industrial Property

Own content. All designs, trade marks, names, images, logos, graphics, icons, applications and other content on the Website are owned by DIBAL or, where applicable, DIBAL holds a licence from their legitimate owners for their use, and are consequently protected under intellectual and industrial property law. Under no circumstances does access to the Website imply a transfer of such rights from DIBAL to users.

Users of the Website may make private use of the Website and its content. Under no circumstances may they make commercial use of it, alter its elements in any way, reproduce them beyond private use, distribute them or communicate them publicly. Any unauthorised copying or use of the design or content that differs from that expressly permitted by DIBAL, in its capacity as the holder of the intellectual property rights to the Website, shall infringe the rights of the said holder in accordance with the applicable legislation in force in Spain. Consequently, the use of the Website’s content for any purpose or in any manner other than that permitted by DIBAL in this Legal Notice is strictly prohibited.

Should users wish to use the trademarks, names, logos or any other distinctive signs available on the DIBAL Website, they must request the relevant authorisation from DIBAL by contacting the webmaster via the contact details provided in this Legal Notice.

Users of this Website undertake to respect the aforementioned rights and to refrain from any action that might infringe them. Any unauthorised copying or use of the design or content of the Website that differs from that expressly permitted by DIBAL, in its capacity as the owner of the intellectual property rights thereto, shall infringe its rights and, consequently, shall entitle DIBAL to take any and all civil and criminal actions necessary to protect its legitimate intellectual and industrial property rights against any party infringing them.

Personal data

Any user who freely and voluntarily provides DIBAL with their personal data via the procedures set out on this Website expressly authorises DIBAL to process such data in accordance with the “Privacy Policy – Protection of Personal Data” on this Website, whilst at all times complying with the legislation in force at any given time regarding the protection of personal data and Information Society Services. Any user may, at any time, exercise their rights of access, rectification and erasure of their personal data, as granted by the applicable regulations, through the procedure set out for this purpose in the “Privacy Policy – Protection of Personal Data”.

Hyperlinks

This Website contains hyperlinks or links to other websites which are not edited, controlled, maintained or supervised by DIBAL; consequently, DIBAL is not responsible for the content of such websites. The content of these websites is the responsibility of their respective owners, and DIBAL neither guarantees nor endorses such content. The sole function and purpose of the links appearing on this page is to provide users with other services and sources of information relating to DIBAL’s activities. DIBAL shall under no circumstances be liable for the results obtained via such hyperlinks. DIBAL accepts no responsibility for, nor does it guarantee, the proper functioning, availability, accessibility or continuity of the sites linked to via this Website, nor does it guarantee the maintenance of the information or services available on such linked sites. Users wishing to establish hyperlinks to this Website must refrain from making false, inaccurate or incorrect statements about the Website or its content. Under no circumstances shall it be stated or implied that DIBAL authorises the hyperlink, or that it supervises, approves or in any way endorses the content or services offered or made available on the website where the hyperlink to this Website is established. The creation of a hyperlink does not in any way imply the existence of any relationship between DIBAL and the owner of the website on which the hyperlink is established.

No hyperlinks to the Website shall be established on websites that include information or content that is unlawful, immoral or contrary to public decency, public order or accepted Internet practices, or that in any way infringes the rights of third parties. Any hyperlinks to the Website established from other websites, where applicable and in accordance with the above requirements, shall allow access to the Website but shall not reproduce its content in any form (either in whole or in part), except for the DIBAL logo or company name for purely identification purposes.

Disclaimer

DIBAL does not guarantee that the content of its Website is fully up to date, accurate or available at all times, nor does it accept liability for any temporary discrepancies that may arise between the version of its printed documents available at its offices and the electronic version of those documents published on its website, although it makes every effort to ensure that this is the case. In any event, the content of the former shall prevail in the event of any discrepancy.

Although DIBAL aims to provide a continuous service via the Website, this service may be interrupted due to various circumstances. In such cases, DIBAL shall not be liable under any circumstances for any loss or damage that may be incurred by users or their equipment as a result of the interruption to access to this Website. Furthermore, DIBAL shall not accept any liability for the loss of data, information or files resulting from the interruption of any of its services, and hereby disclaims all liability for any damages that may arise therefrom. The user accepts that use of the service is at their own risk and that DIBAL shall not be liable for any damages caused by the lack of availability or continuity of the service, access failures, fitness for a particular purpose or failure to meet the user’s expectations or needs, or the reliability of the service.

DIBAL does not guarantee the accuracy, quality or reliability of any data, programmes, information or opinions, whatever their source, which circulate on its network or on networks to which the user may gain access via the DIBAL Website and which are beyond its control.

DIBAL shall not be liable for any breach, delay, defective performance or termination of obligations entered into with or by third parties, or of contracts concluded with them, as a result of accessing the services or content via the Website.

Applicable legislation and jurisdiction

This Website’s “Legal Notice”, as well as the rest of its content, has been drawn up in full compliance with the applicable legislation governing Information Society services and e-commerce, and may be revised and amended at any time to bring it into line with any changes to current legislation. In such cases, the new content shall become applicable from the moment it is published on the Website and becomes accessible to its users.

Any dispute or conflict that may arise as a result of the use of the Website shall be resolved in accordance with the legislation in force in Spain, and shall be subject to the jurisdiction and competence of the Courts and Tribunals of Bilbao, without prejudice to the provisions of the legislation applicable to the specific matter in relation to the establishment of territorial jurisdiction.